The Nortel Norstar CICS phone system cabinet (NT7B58) - or Compact Integrated Communications System is a good fit for you if you're looking for a reliable, feature-rich business phone system. The CICS supports between 4 to 8 incoming lines and from 8 to 24 extensions.
The Norstar CICS is produced by Nortel, one of the world's leading telecommunications manufacturers. Well built and reliable, the ICS line of business phone systems have a tested mean time between failure (MTBF) rate of approximately 100 years.
Nortel's Integrated Communications Systems are designed to accommodate your changing business requirements as well as new technological developments. Some of the ways they accomplish this are through:
When you choose a Nortel CICS for your business, you choose the features you want now, secure in the knowledge that your phone system will grow with you as your business needs change.
For more information on the Nortel CICS and its related accessories, choose from the topics below.
The Norstar CICS is the hub of your phone system. Its strength is its ability to connect a variety of equipment and integrate all of the various functions each provides.
Note - some supported features such as Caller ID require you to purchase the service from your local telecom company.
Your perception of your phone system is mainly based on how much you like your telephones. The Norstar CICS offers four user-friendly desktop phones, one mobile phone, a conference unit and a doorphone.
The T-series Norstar desktop business phones come in charcoal and platinum color options. The conference phone and the Companion mobile phone are available only in charcoal.
Click here for more information on Norstar business phones.
The CallPilot 100 (also known as the Messaging 100) and the CallPilot 150 (also known as the Messaging 150) integrate with your Norstar CICS to provide Auto Attendant, Customer Call Routing (CCR), Voice Mail, VPIM/AMIS Networking, Basic Call Center (Key-code activation), Web-based management, and IP connectivity. The CallPilot 150 also includes a unified messaging solution for your Norstar ICS phone system.
The Norstar VoIP Gateway allows you to use your existing company LAN or WAN to transport voice and fax traffic among locations. Take advantage of the productivity advantages and cost savings of Voice over IP (VoIP).
Click on the link for more information on the Norstar VoIP Gateway.
Norstar Automatic Call Distribution systems use digital technology to provide full integration of Norstar telephone sets and reduce the number of ports required. Supporting from 2 to 120 lines, and 2 to 80 agents, Norstar Automatic Call Distribution provides call center solutions for small and medium sized businesses.
Norstar Call Center software is available as an add-on to the CallPilot 100 and is included in the CallPilot 150 (Key-code activation required).
Call us at 905-356-9199 for more information on Norstar Call Center solutions.
Bring the power of your most-used business tools together—your computer and your telephone—so you can manage all your communications right from your desktop. You can get, use, move, and access information faster than ever before.
CTI is changing the way business works by significantly reducing repetitive tasks so your employees will work smarter, while reducing 800/888 line charges by handling customer calls more quickly.
Call us at 905-356-9199 for more information on Nortel Computer Telephony Integration.