Avaya Partner® Advanced
Communications System (ACS)
Reliability, simplicity, a powerful selection of advanced telephony features and converged communications through "business ready" digital subscriber lines (DSLs) make PARTNER® Advanced Communications System a popular key system and the perfect choice for a small growing business.
System Capability
- Basic: 3 incoming lines and 8 extensions
- Maximum: 15 lines and 48 extensions OR 31 lines and 8 extensions
The "brain" of the system is a compact modular processor that supports 3 incoming lines and 8 extensions. The maximum system configuration is 15 lines and 48 extensions, or 31 lines and 8 extensions. Depending on your requirements, the processor module can operate on its own or with a 2-slot or 5-slot carrier and additional expansion modules. These expansion modules add lines and extensions to the system, or additional features like voice messaging and symmetric digital subscriber line (SDSL) support.
The PARTNER® Advanced Communications System supports a wide variety of features that can be combined to give you greater control over your business. Productivity enhancements like Caller ID (including name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and 5-party conferencing help your employees to be more efficient, while a variety of cost control features let you manage telephone expenses and monitor the performance of your system.
Customer service features range from Group Call Distribution and Music-on-Hold to support for voice messaging and mobility solutions, making PARTNER® Advanced Communications System the choice for small call centers.
PARTNER® Advanced Communications System is easy to install and administer. Adding additional modules and telephones is no problem and software upgrades are simple using a PCMCIA card that is easily inserted into the system. In the unlikely event of problems, PARTNER® Advanced Communications System provides power failure transfer, battery back-up of system programming, and remote administration capabilities that let Avaya authorized technicians perform system diagnostics and programming for you without visiting your site.
Avaya PARTNER® phones are available in a variety of models - the Partner 6, Partner 18 or 18D and Partner 34D are designed to help you and your employees work more efficiently with intuitive layout of buttons and screens and a wide variety of advanced features. Partner analog phones can also be used in locations that require less features.
PARTNER® Advanced Communications System also offers advanced features to help you integrate your voice, data, and Internet connections. Business-ready DSL connectivity gives you a highly cost-effective way to connect to the Internet, communicate faster, and save money - all at the same time.
Combine the business-ready DSL with PARTNER® Advanced Communications System voice messaging and the Avaya™ Web Communications Server to build a powerful, multimedia messaging and e-commerce solution for your business. You'll have the capability to access and manage e-mail and voice mail locally or remotely, from a single PC mailbox, and set up a secure e-commerce transaction site.
Small businesses have been buying the PARTNER® Advanced Communications System for more than 10 years and there are over a million PARTNER® Advanced Communications System systems in operation worldwide. The system has a well-deserved reputation for reliability.
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