Shoretel ip phone system unified communications

ShoreTel IP Phone System

Shoretel ip phone system unified communications voice switches voip phonesShoreTel's Unified Communications (UC) capabilities leverage the power of VoIP to integrate communication tasks. Built on our brilliantly simple business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.

Shoretel's on-premise business VoIP phone system with built-in unified communications (UC) lets both on-site and remote users see who is available at any given moment, and decide how best to reach them. With less time spent playing phone-tag, everyone has more time for the real business at hand.

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ShoreTel IP Phones | ShoreTel IP Voice Switches | ShoreTel System Management | ShoreTel User Applications


Built for IP

Business VoIP anyone can use.

ShoreTel’s UC solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master ShoreTel Communicator’s built-in tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.


Easy on IT Resources

Business VoIP makes it easy on IT resources, too.

An ingenious purpose-built IP architecture makes our on-premise business VoIP phone system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With ShoreTel Director, an intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease, from the full line of Shoretel IP voice switches and IP phones that are ready to go as soon as they’re plugged in, to the online directory that updates dynamically.


99% Availability

99.999% availability for 100% peace of mind.

The business VoIP phone system's distributed architecture and applications, and its N+1 redundancy help provide five-nines availability for mission-critical business continuity. The switch-based hardware platformhelps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).


Lowest TCO in the Industry

The lowest TCO in the industry.

Our total cost of ownership (TCO) analysis tool can show you why ShoreTel offers the lowest for TCO in the industry. Many customers report a return of investment within a year. Over the long term, the unified communications tools of a ShoreTel business VoIP telephone system reduce costs company-wide by streamlining business processes, putting critical information in reach, and eliminating both missed calls and the need for expensive third-party conference services.


vmware ready

Virtualized Deployments.

ShoreTel applications, such as unified messaging or system administration, can be installed on physical and/or virtual servers residing in a data center or on premise.  Centralized or distributed – ShoreTel customers can leverage the deployment model that best suits their specific IT environment.


ShoreTel IP Phone System Features:

  • ShoreTel Business VoIP in one word: "EASE" - ShoreTel's premise-based business VoIP phone system integrates end-users' communications, enterprise applications, calendaring, and workflow into one seamless environment. Built from the ground up for IP, the on-premise business phone system behaves like a single, unified platform, and scales with plug-and-play ease across sites and locations. Your IT staff can easily deploy and manage it - from nearly anywhere - via a browser-based interface, ShoreTel Director.
  • ShoreTel Business VoIP in two words: "ABSOLUTE RELIABILITY" - Downtime is not an option. The switch-based hardware platform has no single point of failure or spinning media: each switch and site functions as an independent call processor. In the event of a WAN failure, the VoIP phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN) without disruption.
  • ShoreTel Business VoIP in three words: "RETURN ON INVESTMENT" - Many customers report a return of investment within a year. Over the long term, ShoreTel offers the lowest total cost of ownership in the industry, and helps reduce costs company-wide by streamlining business processes.
  • ShoreTel Business VoIP in four words: "THE SUPPORT YOU NEED" - You can count on ShoreTel's obsessive commitment to customer satisfaction whenever you need it. Independent surveys, industry awards, and carefully monitored feedback from customers confirm it: our business VoIP phone solution sets the standard.
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